Privacy Policy.
Last updated: May 14, 2026. This policy explains how we protect your information when you use the PayX platform.
1. Information We Collect
To provide our payment infrastructure services, we collect information that identifies you or relates to your merchant activity:
- Account Information: Name, email, phone number, and business details.
- Compliance Data: Government-issued IDs and business registration for KYC verification.
- Transaction Data: Payment amounts, network types (MTN, Telecel, etc.), and reference IDs.
- Technical Data: API request headers, IP addresses, and platform usage metrics.
2. How We Use Your Data
PayX uses your information to facilitate seamless financial operations and maintain platform integrity:
- Processing mobile money collections and disbursements.
- Verifying your identity to prevent fraud and money laundering.
- Providing real-time analytics and transaction reporting via the dashboard.
- Sending critical system notifications and security alerts.
3. Security Infrastructure
Security is the foundation of PayX. We employ military-grade protocols to protect your sensitive data:
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 standards.
Isolation
Merchant environments are logically isolated to prevent cross-account data leakage.
Your Data Rights
You have the right to access, correct, or request the deletion of your personal information at any time. For legal and compliance reasons, some transaction records may be retained for the minimum period required by financial regulations.